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Survey Modules: Best practices

In this article, you will get a run down on what a Survey is, how you can include it in your learning content.

Written by Anne-Katrine Buhl Schou

What is a Survey, and what can I use it for?

Surveys are an easy-to-use, easy-to-understand way for you to interact with your users and provide you with the opportunity to collect information from your users in an efficient and intuitive way! They are best used for broad topics or questions that provide a general understanding of your users' knowledge or opinions about the topic.

You can use them to, for example:

  • Get feedback about the users' experience with their learning content.

  • Test your users’ overall progress on their learning content or internal initiatives.

  • Hear public opinions about new projects or ideas!

Check out our Content Creator: Best Practices article for inspiration on how to structure your module!


Interactive Options

Surveys include all the content-building and design options found in a Learner Content module, plus the option to add interactive slides!


These options include:

  • Single and multiple-choice questions.

  • Is this Correct?

  • Written answers, for extended or open-ended qualitative responses.

  • Range and Rating options for quick quantitative responses.


Who can see Survey answers?

When presented with the results of a survey in your platform or in the exported spreadsheet, the only information saved about the user is the date the survey was completed.


Can I export Survey data?

Surveys are designed to be created, used, viewed, and interacted with entirely within the platform, giving you a clear, easy-to-understand view of your users’ responses. However, you can also export the data to Excel, like all other analytics in your Learningbank platform.


Can I edit the survey once it is published?

Of course! Survey modules can be edited and republished just as any other module.

However!

Every time you edit or change a survey, it records it as a new version. This also means that user responses will be saved in the new version.

So, if you publish a survey, have 5 users finish it, then make a new version and have 5 other users finish it, those 10 answers will be split between the two versions.

💡Because of this, we recommend proofreading your survey before you publish it and send it out to users!


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