Learner & Content insights: Best Practices

Best practices for using Learner & Content insights

When to use Learner insight vs. Content insight

When to use Learner insight

Learner insights provide you with a comprehensive understanding of how your learners are performing, allowing you to identify areas for improvement and tailor your learning programs accordingly.

πŸ™Žβ€β™€οΈ Use Learner insights to dive into specific users, departments, or job profiles.

When to use Content insight

Content insights, on the other hand, focus on the effectiveness of your learning materials. Use Content insights to assess which modules, learning paths, or shares are most effective and where you can enhance the quality of your content.

πŸ“– Learner insights are for analysing learner performance, while Content insights are for evaluating the effectiveness of learning materials.

Active and inactive users: With Learner insights, you can easily see which users are active and which are inactive. This is valuable information when determining engagement levels and identifying areas where improvements can be made.

Focus on optional/required: Learners Insight provides a clear breakdown of required and optional courses. This is useful when ensuring compliance or deciding which courses to prioritise.

Key metrics: Learners Insight provides a comprehensive overview of key metrics such as completion rate, average score, time spent, etc. This information is invaluable when evaluating the effectiveness of your learning programs.

Use cases

  • Identifying struggling learners: Use Learner insights to identify learners who are falling behind in their learning material or who are struggling to complete modules. You can then provide them with additional support or resources to help them succeed.

  • Evaluating the effectiveness of learning programs: Use Learner insights to evaluate the effectiveness of your learning programs overall or to identify specific courses or modules that need improvement.

  • Making informed decisions about course development: Use Learner insights to inform your decisions about course development. For example, you can identify topics that are in high demand, or you can use data to refine the content and delivery of your courses.

Identifying struggling learners: Use Learner insights to identify learners who are falling behind in their learning material or who are struggling to complete modules. You can then provide them with additional support or resources to help them succeed.

Evaluating the effectiveness of learning programs: Use Learner insights to evaluate the effectiveness of your learning programs overall or to identify specific courses or modules that need improvement.

Making informed decisions about course development: Use Learner insights to inform your decisions about course development. For example, you can identify topics that are in high demand, or you can use data to refine the content and delivery of your courses.

Sharing Saved Filters

Imagine you've crafted a filter to track a specific department's performance across different learning modules. Instead of having to re-create this filter each time, you can save it for future reference. Your saved filters will be easily accessible under the "Saved filters" tab. And the best part is, you can share these saved filters with your colleagues simply by copying and sending the URL.

Easily Save and Share Customised Filters

Save and organise your frequently used filters for quick and convenient access. Simply copy and paste the filter URL to share it with colleagues, ensuring everyone has the insights they need to make informed decisions.

Smart Sharing: Adaptable to Permissions

If you're a top-level administrator with access to the entire department's performance data, and you share this filter with a manager within that department who only has access to a limited subset of users, the filter will automatically adapt to the manager's permissions. This ensures that each user only sees the data they are authorised to view.

When sharing filters, they automatically adapt to the recipient's permissions, ensuring they only see data they are authorised to view. This prevents unauthorised access and maintains data privacy.

In summary, saved filters offer a user-friendly way to organise and share customised insights, streamlining your workflow and promoting effective collaboration.



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