Overview of how to use Knowbot for real-time, searchable knowledge and support.
In many organisations, extensive handbooks and written procedures can make finding specific information quickly a challenge. Knowbot addresses this issue by transforming static PDF manuals and policies into instantly searchable knowledge, seamlessly integrated into your team’s workflow.
With Knowbot, your employees does not need to memorise every detail. Instead, they can rely on Knowbot to provide real-time, on-demand guidance, acting as a reliable assistant ready to help whenever needed. This ensures that critical information is accessible precisely when it's required, enhancing efficiency and streamlining workflows.
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Currently, Knowbot offers text-based support, but future updates may even include voice interactions, further improving its role as an integral part of your team’s daily operations.
Start leveraging Knowbot to empower your team with instant, effective assistance and transform the way knowledge is managed and utilised.
Getting Started
- Upload Your Material: Once we've enabled Knowbot on your platform, the next step is to upload your essential materials. Start by adding documents such as your employee handbook or standard operating procedures (SOPs) as PDFs. This ensures that Knowbot has access to all the necessary information to help your organisation effectively.
- Review Your Permissions: After uploading your materials, it’s crucial to review and configure your permissions. Only users with the appropriate permissions can access Knowbot. Therefore, permission must be enabled on the permissions, so your team can utilise the knowledge base seamlessly.
- Ready, set, go: Knowbot is now prepared to help your employees in the language they use, regardless of the language of your materials.
Need help? Pease reach out to support@learningbank.io 🚀