Permission Types

Everything you need to know about Permission Types.

Permission Types determine which features a user has access to in the platform, both on the user and admin dashboard. 

With user permission, one will only be able to view the user dashboard. The primary purpose for users is to be happier by getting better. As an administrator, you also have a user dashboard. In addition, you have access to the administrator dashboard. From this view, you can manage the platform depending on which features are enabled inside permission types. Since you now know that there are more than just the default ones, the following will explain this feature's purpose and how to use it.



We are adding new default permissions to the permission feature. These updates provide a clearer definition of responsibilities, making it easier to delegate tasks and ensure everyone has the right access to succeed.


 This is what it will include: 

  • Owner (Previously Administrator): The main point of contact with Learningbank, with full platform access and management capabilities.

    This includes:
    • Receiving product updates.
    • Platform announcements.
    • Billing information.
    • Becoming Learningbank's primary contact.
  • Manager: Oversees teams, approves content and events.
  • Content Creator: Creates and edits modules, events, learning paths, and skills.
  • User: Retains access to learning materials as usual.


If your platform is created before the update this will not have apply to to you. 



How does it work?
With more options, it is likely that more questions will occur. To avoid you feeling overwhelmed, we made an overview with a short explanation of what the different settings and features you find in Permission Types do. We hope this will help you get the greatest outcome from your platform. Interested? Keep reading, or simply use the ctrl+f shortcut on your keyboard to find anything specific you might be looking for.


Quick tip💡
You will automatically get more you can choose between by enabling some specific user or admin settings. Fear not - these we will also be looking into!

Don't miss out on the video below, where we show you an example of how to build a manager's permission 🎬

Why use Permission Types?

The thought behind providing you with options is to customise it to your liking. Team managers might not need to be able to create a module in the same way the Content Creator doesn't need to know which users completed which modules and so on. Besides providing users with manageable dashboards by eliminating features they don't need to access, other reasons could be GDPR-related or similar. Now it is time for what you have been waiting for - an overview of all the features explained. Enjoy!


  User Admin


Not selectable.

Access to edit in the organisation (departments, job profiles or permission types). You also get to choose if they should be able to change your communication settings.

User management

Not selectable.

Besides editing, creating and deleting new users, you can also enable the ability to export user data to Excel files.

Not selectable.

Create and edit modules.

Users can attend and view events they are invited to.

Create and edit events.


Not selectable.

Add SMS as a possible notification way in your communication settings. This feature is a add-on. 


View the documents shared with them.

Share documents with users.


By enabling this one, users can view their own learning journey. This means they can see their medals and certificates, but also streaks, how many modules and learning paths they have completed, and they can compare themself with departments, job profiles and the organisation.

Here an admin gets to do the same thing as the user, but they can also view the achievements of all the users below you in the waterfall structure.

Users can see the learning paths which have been shared with them.

The admin can create, edit, delete, and view learning paths depending on which boxes you mark.

Branding configuration

Not selectable.

Change the logo and colours on the platform.

API Access

Not selectable.

Access to see and edit your integrations to the platform.

Not selectable.

Again you can customise exactly what you want the admin to do in the boxes that appear when the feature is enabled. Besides editing the sharings, admins can also manage which users will receive the sharings.

Managers with a user profile can access the My team feature where they can send reminders and see the learning progress for their team members all through their user dashboard. 

Approve written answers, mark learning as completed on behalf of users and access manager-driven modules


This specific feature has a lot of different options, regardless if you are a user or admin. Therefore this setting has it's own article here

This specific feature has a lot of different options, regardless if you are a user or admin.Therefore this setting has it's own article here

Not selectable.

View and buy readymade learning suitable for most companies.


 Not selectable.

Import data (e.g. users) from Excel and export data (e.g. the completion rate).

See and practice "explorable" learning.

Choose which learning paths the users can explore.

Not selectable.

View the completion rate, activity, missed deadlines, etc. You can also use it to track users learning by either looking at modules or learning paths.

Analytics (Report)

Not selectable. 

Get the ability to make reports deciding which type, group and period you want to see.

Not selectable.  

Use the auto-translation feature when making modules. This is an add on feature. 

Not selectable.   

Use artificial intelligence in order to create modules easily. This is an add on feature. 

 Not selectable.   

Find analytics on scores and completion rates - with the learners in focus.


 Not selectable.    

Create skills that can be added to a learning path. For this to be enabled the user also needs access to the Learning path feature.

  Not selectable.      Find analytics on scores and completion rates - with the content in focus.
  Create long-term development plans and activity plans for your users by adding it to their learner journey. This is an add-on feature. 

Do you want to learn more about how to use AI? Our article AI Content shows you how to use it when creating modules in your Learningbank platform!


Quick tip💡

Before wondering why you might not have all the same options as described in the overview, we'll let you know that not all of these are enabled on every platform. The options depend on how you wish to use the platform, and if you want to learn if any of them suits you, please contact our support.


When you open the Permission menu on your platform, you will notice that you have a setting called 'Collaborators' at the bottom of the Permission types edit page. To better understand permissions as a whole and get the most use out of your platform, we recommend that you check this article out: "How to use Collaborators?".

We hope this article was helpful, but if you still need help with using this feature, feel free to contact us through the chat or at 🚀