Skip to main content
All CollectionsOrganisationUser management
User Management: Upload users with an import file
User Management: Upload users with an import file

How to upload your users to the platform using an Import file.

Alba Kejser avatar
Written by Alba Kejser
Updated over a month ago

There exsists a number of ways to create and Manage the users on your platform, including automatic integration, SSO, activation emails, self-sign-up, and manual setup. This article covers Utilizing Import files(excel uploads) to create users

  • Excel Upload: Use the import template available under Menu > User Management > Three Dots > Download Template.

  1. Click on the User management Menu. Download the import template available under Menu > User Management > Three Dots > Download Template.

  2. The import template is utilized to ensure the different columns fit your departments, permissions, and job profiles. If a department, for example, is added with a lowercase letter, it is essential that this letter is lowercase as well in the Excel sheet because if these are not the same, the upload will fail.

  3. When the Excel document is ready, return to the User management page, click on the three dots again, and select Import. Then you choose your document - and voila - all your users are uploaded!๐Ÿ’ก

Note: The import is one-time and does not overwrite existing information.

If you'd like to learn more about how departments work, you can check our article on this topic out here.


Languages supported:

The system supports ISO language codes. Under the Language column in the import document, you have to add a code for your preferred language.

Example: "en" for English and "da" for Danish.

List of supported languages for the import template:

Language

Country

Language

English

United Kingdom

en

Danish

Denmark

da

German

Germany

de

Spanish

Spain

es

Estonian

Estonia

et_EE

Finnish

Finland

fi

French

France

fr

Italian

Italy

it

Japanese

Japan

ja

Lithuanian

Lithuania

lt

Latvian

Latvia

lv_LV

Dutch

Netherlands

nl

Norwegian

Norway

no

Polish

Poland

pl

Portugal

Portuguese

pt

Romanian

Romania

ro_RO

Russian

Russia

ru

Slovak

Slovakia

sk

Swedish

Sweden

sv

English

United States

us

Chinese

China

zh


Did this answer your question?