Here, you will get an overview of frequently asked questions.
Q: Can I have more than one SSO?
A: Currently no.
Q: Can I have more than one integration running?
A: Yes, if it is custom.
Q: Can I have more than one integration in the Integration Hub?
A: No. More than one active integration will make the integrations "fight" each other.
Q: What is the skip list/exclude list?
A: Users on this list will not be affected by the integration when it syncs.
Q: Do you support users from multiple tenants? Can you synchronise users up in Learningbank from multiple Microsoft tenants?
A: Yes, we can!
Q: How do I get the integration to deactivate users?
A: There are more than one way to do this. See the two in the text box below
Option 1: Using Last Day in Integration with User Automation
Ensure that you have set the last day of employment for the respective employee within the system we’re integrating with. Enable user automation to automatically deactivate users based on their last day of employment. Read more about User Automation here: Staying compliant with GDPR User Automation
Option 2: Deactivation via settings in the Integrations Hub
You can also choose to enable “Deactivate users” in the integrations hub settings. Please note that this action will deactivate all users who are not part of the integration.
If you have any other questions, please feel free to contact our support🚀