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FAQ: Content

Written by Anne-Katrine Buhl Schou

Q: What does the warning mean when updating images in a training module with multiple language versions?

A: The warning might appear whenever you are using more than one language version, and the images on some of the slides have not been replaced. It is not necessary to replace them, as they will display the default image for the other language versions. The purpose of the pop-up is to alert you to any slides you may need to double-check before publishing. If everything looks good, you can proceed past the pop-up and publish the module.


Q: Is it possible to copy an entire learning path or module, or do I need to build it from scratch each time?

A: Yes, you can easily duplicate the module with the survey by clicking on the three dots and selecting 'Duplicate'. A learning path cannot be duplicated.

If all you desire is the structure of a module, you can also use the Template feature, and use the setup from there 🎯


Q: How can I find out which learning paths or journeys a specific module is included in?

A: You can find this information by using the 'See connections' feature. This feature allows you to see the connections between modules and the learning paths or Journeys they belong to. It appears when you click the 3 dots on either a module or a learning path


Q: How can I identify content creators and organise content for future reference?

A: To identify who created a module, navigate to the module overview, click on the 3 dots, and select "Manage Access". The person listed as "(Owner)" is the creator of the content. If the owner is no longer active, no owner will be listed. For organising content, use tags to categorise your modules.

Another tip is to create a tag for each content creator and have them tag their content accordingly, which helps manage content efficiently.


Q: How do I import my PDFs so they can be converted into modules?

A: To create modules with PDFs, you can use 'Create with Geni' by following these steps:

  1. Go to the module overview and add a new module.

  2. Click '+ Add content' and then 'Create with Geni'.

  3. Add the PDF you wish to create content from.


Q: Can I add multiple images to the same slide?

A: You can only add one image to each slide in a module, as it ensures that your content will look nice on all devices. If you need more than one image, you should create a slide pr. Image.


Q: Can I set branding rules (colors, fonts, logos) so all content looks consistent?

A: Yes! Content themes can be created with color rules, fonts, and logos, and applied as defaults so all modules share the same look and feel. Additionally, the template feature, provides you with the ability to make module structure consistent as well 🎨


Q: What are your recommendations for adding images, GIFs, videos, and SCORM files to my modules?


​A: Adding visuals to your content is a great way to break up the learning for users. We recommend that your content be less than 2GB per content item and that you keep microlearning in mind whenever you add videos and SCORMs. If a video or file is more than 10 minutes long, it is recommended that you break it up into multiple modules.


Q: How do I add logos to all slides in my module?

A: If you need a logo on all slides in your modules, it is recommended that you create an image that includes the logo in the desired placement, then use this image as a background in your theme.


Q: Can I import/migrate content from other platforms?

A: This is possible through SCORM-based tools by uploading the content through SCORM files. In case of using non-SCORM based tools, this could prove tricky, and the content might need to be recreated manually, or rebuilt with Genie from PDFs
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Q: Can I create content on all devices?

A: Yes! The Content Creator has a mobile editor, allowing creators to build and preview in a mobile-first format.


Q: How do you recommend we assign content to users?

A: Content creators should create and publish content, but assignment/sharing should be managed via Circles by administrators, and not manually from the content creator's view.

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