The Analytics Overview brings together a powerful set of widgets designed to give you a clear picture of how users are engaging with your platform. What you can find here is a collection af commonly used metrics, your filters you saved to revisit and actions that require your attention.
Quick tip💡 You can set a specific date range for the data you need to view in the top left corner.
Metrics
The metrics available are meant for you to get an easy overview of how engaged users are with the platform.
User activity
Users onboarded
Show users created
Logged in
Shows you how many users logged in during the period
Users/day
Tells you how many logins there have been, divided by days in the period
Learning activity
Modules completed
Shows how many modules are completed in the set time.
Modules/user
Tells you how many modules were completed pr. user.
Event activity
Hosted sessions
Shows you how many sessions you have hosted - not just events.
Users participated
Tells you how many users participated in a session.
Time spent on learning
Total time
Shows how much time users have spent learning.
Time/user
Tells you how much time has been spent learning pr. user.
Good to know💭 All metrics are compared to the previous period measured in %.
Favorites
If you have some specific information about your users' learning progress on one or more filters, you will benefit from saving the view and thereby adding it to your favourites. Doing this ensures that you never need to set up the filter again, and you can simply export it directly from your home page or click it and view it in track users. Now you have the data you need right there at all times.
You can share these filters with your colleagues so they can share them in their own views as well.
As you build more saved views, you can pin the ones you visit most often so they are easy to spot.
Requires my attention
This widget shows you if you have any actions you need to perform based on a user's request to enrol in something, send manual reminders, or help them continue their learning journey.
Event requests
Approve/Decline user Event requests.
Learning path requests
Approve/Decline user Learning Path requests via explore.
Exceeded deadline
See who missed a deadline and send them a reminder.
On the job training
Go through and complete "On the job training".
Written answer
Review and Approve/Decline single or multiple Written answers.
Add Saved Views to your dashboard (BETA)
You must have the Empower package to enable this feature. Reach out to your Customer Success Manager if you are interested in exploring this feature.
Saved Views are a great way to reuse filters and quickly access relevant data, therefore you can add these directly onto your dashboard as widgets.
Instead of rebuilding filters every time you need an overview, you can pin your most important Saved Views directly to a dashboard and keep critical metrics visible at all times.
Supported widget types include:
Progress
Completion Rate
Time Spent
Score
Status Distribution
Each widget is connected to its underlying Saved View, making it easy to jump directly into the detailed data when needed.
Dynamic Date Filters
Dynamic Date Filters goes hand in hand with the before mentioned Saved Views, as they help keep reports and dashboards relevant over time.
You can now use relative date ranges such as:
Last 30 Days
Last Month
Year to Date
These date filters automatically update as time passes, meaning dashboards stay current without requiring manual updates.
To ensure consistency across global organizations, relative date periods are calculated based on each user's local timezone.
Device Type
The Device Type widget provides insight into which types of devices users use to access the platform. The widget contains two tabs:
Sessions
Users
Sessions
The Sessions tab shows the total number of observed login sessions across different device categories (Computer, Mobile, and Tablet) during the selected time period. Each login is counted as a separate session.
Users
The Users tab shows the number of unique users who logged in from each device category during the selected time period. A user is only counted once per category, regardless of how many times they logged in during the period.
How device types are identified
Device types are determined based on metadata sent by the user's browser when logging in. This metadata includes information about the device type, which is used to classify logins as Computer, Mobile, or Tablet.
In most cases, browsers on tablets identify themselves as tablets. However, this behaviour is not guaranteed, and some tablets may instead report themselves as mobile devices. As a result, device classification depends on the information provided by the browser.